Herbert "Herb" David Kelleher (born March 12, 1931) is the co-founder, Chairman Emeritus, and former CEO of Southwest Airlines (based in the United States). Read full biography of Herb Kelleher →
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start... →
Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!
One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.
Power should be reserved for weightlifting and boats, and leadership really involves responsibility.
A company is stronger if it is bound by love rather than by fear.
Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.
The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest from a... →
The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.
I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.
I tell my employees that we're in the service business, and it's incidental that we fly airplanes.
Just because you don't announce your plan doesn't mean you don't have one.
I forgive all personal weaknesses except egomania and pretension.
When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.
Herbert "Herb" David Kelleher (born March 12, 1931) is the co-founder, Chairman Emeritus, and former CEO of Southwest Airlines (based in the United States).