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I find buying a bicycle is a great way to stay in touch with people.
I spend a lot of my time looking into people's bags and handbags - with their permission, of course.
It will be interesting to see if Seoul's urban vocabulary of numerous, ever-present interactive screens will translate to other cities such as... →
The distance between who you are and who you might be is closing.
There's a whole load of stuff in life that is worth documenting. You see it every day but don't even notice.
Many retail stores have consumer trackers that study how long your eyes linger on one product, whether you follow it through by touch, and things... →
Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday... →
Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences.
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
The mobile phone is used from when you get up in the morning and is often the last thing you interact with at night.
The ability to identify someone at a moment's notice by snapping a photo of him or her, to trigger an immediate influx of data about the person... →
What do you think is the world's most recognisable container of information? It's the human face. We are constantly reading each other and... →
I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called... →
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