Kenneth Irvine Chenault (born June 2, 1951) is an American business executive. He has been the CEO and Chairman of American Express since 2001. He is the third black CEO of a Fortune 500 company. Read full biography of Kenneth Chenault →
Many people don't focus enough on execution. If you make a commitment to get something done, you need to follow through on that commitment.
At the end the day because I believe so strongly in leadership, what I look for first, what I try to assess, is integrity.
My message to Washington is very simple. Face reality. Be leaders. Demonstrate accountability. Engage in principle compromise. And understand your... →
I moved back to Boston and joined some of my Harvard classmates at Bain & Co. I quickly realized I enjoyed business.
Regular feedback is one of the hardest things to drive through an organization.
Companies will need to pursue a more diversified business model, but I think those companies that have what I call a focused diversified business... →
For me, one of the lessons from 9/11 is that you have to give the organization context for how you're acting, and you've got to communicate... →
I say this all the time: Everyone can make a conscious choice to be a leader.
I was attracted to law school because I believed it would help me prepare for a career in the real world.
If people support independently owned small businesses in their community, they can make a difference.
My plans were to practice law and then possibly go into public service.
There are clearly some policies that need to change, and the reputation of the credit card industry is not high. Reforms need to take place.
You've got to develop relationships. You can't do things just in a formal context.
Kenneth Irvine Chenault (born June 2, 1951) is an American business executive. He has been the CEO and Chairman of American Express since 2001. He is the third black CEO of a Fortune 500 company.