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55 quotes by Tom Peters

Tom Peters III Born (1942-11-07) November 7, 1942 (age 72) Baltimore, Maryland Nationality United States Occupation Author, Consultant Website http://tompeters.com Thomas J. "Tom" Peters (born November 7, 1942) is an American writer on business management practices, best known for In Search of Excellence (co-authored with Robert H. Waterman, Jr).
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Excellent firms don't believe in excellence - only in constant improvement and constant change.

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Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

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Management is about arranging and telling. Leadership is about nurturing and enhancing.

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If a window of opportunity appears, don't pull down the shade.

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Communication is everyone's panacea for everything.

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Leaders understand the ultimate power of relationships.

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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

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Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.

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The best leaders... almost without exception and at every level, are master users of stories and symbols.

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For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's... →

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Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common... →

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Test fast, fail fast, adjust fast.

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Give a lot, expect a lot, and if you don't get it, prune.

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