Importantly, companies are using social media to do things that go way beyond just chatting up existing customers on Facebook. Sales departments use... →
Ryan Holmes
Not using social media in the workplace, in fact, is starting to make about as much sense as not using the phone or email.
Sales teams use social media to generate leads and track clients as they move through the sales funnel. Operations and distribution teams forecast... →
It may be coincidence that the decline of newspapers has corresponded with the rise of social media. Or maybe not.
Social media has shaken up the world of sales, with Facebook, LinkedIn and Twitter offering new ways to hound leads and unprecedented insights into... →
For an older generation of employees, social media often remains misunderstood and underutilized.
Social media is the most disruptive form of communication humankind has seen since the last disruptive form of communications, email.
Amongst high unemployment rates, a competitive job market and a shrinking global economy, the emerging social media industry only continues to grow.
One of the ironies of a conference dedicated to all things digital and virtual is that the best ways to connect with people are surprisingly... →
Social media teams tend to be decentralized - a motley mix of in-house experts, off-site consultants and international partners. The result:... →