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Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can... →
Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.
Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.
I believe that visualization is one of the most powerful means of achieving personal goals.
Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them.... →
Direct your energy toward achieving a goal, and tackle the problems with an emphasis on edging closer to a successful result.
A student of life considers the world a classroom.
You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the... →
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could... →
If you have integrity, nothing else matters. If you don't have integrity, nothing else matters.
My Golden Rule of Networking is simple: Don't keep score.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course... →
You can win more friends with your ears than with your mouth. People who feel like they're being listened to feel accepted and appreciated. They... →
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